We believe competent technical support
changes everything.

Subscribers don't expect to reach someone able and willing to help. We wanted to change industry expectations. This is why we are completely different.

Permanent fixes, happy subscribers

Our technicians lower frustration levels and put your subscribers on a path to resolution. We give each subscriber the individual attention they deserve and perform root cause analysis to permanently fix problems.

Stay Enthusiastic!

Maintain your staff's enthusiasm by letting TurnkeyISP handle your front line support. We have competent, friendly techs available 24/7/365.

Repeat Success

Subscribers don't expect to talk to someone helpful. When it happens twice it changes everything!

We Love What We Do

We take great pride in providing world-class phone support.

Personal Touch

Let's be honest, some of your subscribers are needy. Don't fire them, hire us! We will turn those frowns upside down!

Worldwide Talent

We hire the best techs from around the world and we invest in training so we can be even better.

24/7 Daytime Shifts

Our staff are always working local daytime shifts so we are friendly and alert even in the middle of the night.

Our certified technicians
will take great care of
your WISP / FISP subscribers!

Keys to success

Hiring

We only hire the best people from a worldwide talent pool.

Training

We immediately begin continuous training to make our people even better.

Retention

We keep our people with local daytime shifts, high salaries, and everyone works from home.

Certifications

Level 1 Tech Certification Requirements:

CompTIA Network+

Level 2 Tech Certification Requirements:

MikroTik Certified Network Associate (MTCNA)

Certified Wireless Network Professionals - Certified Wireless Network Administrator (CWNA)

Cisco Certified Network Administrator Routing and Switching (CCNA)

Level 3 Tech Certification Requirements:

MikroTik Certified Routing Engineer (MTCRE)

MikroTike Cerified Inter-Network Engineer (MTCINE)

Cisco Certified Internetwork Expert (CCIE) Service Provider

Subscriber Types

Supported Vendors

WISP Equipment

WISP Network Management Systems

Get ready for something completely different!
TurnkeyISP is the best alternative to Serverplus, WISPAssist, and CCI call center services.

Others
Technical Aptitude and Training
Industry Certified
Tech Levels 1, 2 & 3
Real Techs
High Quality Work Environment
Long-term retention
Worldwide talent pool
Local day-time shifts
Return on Investment
#1 in subscriber satisfaction
Transparent pricing
Instant ROI

Get in Touch